There are times when companies have loading peaks where existing staff can not cope with increased workload. Managers may recruit external staff, but this takes a long time and is a costly activity that is not justified for short-term employment. Also, recruitment agencies can not provide a quick and low cost solution, with each recruited candidate having similar employment costs as in the case of permanent jobs, which leads to a relatively low cost / benefit ratio. IDTotal can provide an effective solution to the problem of temporary staff at national level, by mobilizing in a very short time people already validated and available that match the profile required.
The need for these services arises especially in retail and logistics but can also occur in financial services as well as in other sectors. Generally, such peak workload periods occur around holidays or during special campaigns (Black Friday, product launches, business anniversaries, etc.), store openings, relocations, etc. Additional staff will be trained based on the client’s procedure and will allow handling of these activity peaks without compromising quality or sacrifizing sales. Merchandising services may be provided in peak periods or throughout the year.
Taking into account past experience, or on the basis of existing staffing forecasts, companies can anticipate times when activity workload exceeds their own resources, as well as the need for merchandising services. To overcome these periods, it is up to managers to decide on the best solutions: paying overtime for existing staff, recruiting part-time staff, or giving up some activities to get through these crises.
IDTotal offers the best solution for handling high workload periods by providing experienced staff available at national level, on call over short periods on the basis of a flexible contract, without the obligations associated with employment contracts.
Companies anticipating peak workload, calculate the need for additional staff at each location and request to IDTotal to reserve resources. IDTotal will select, train and mobilize all additional staffing needs by undertaking all the necessary activities so that customers can focus on core activities, resting assured that IDTotal teams will be present and cover fully the required activities.
Customers will only pay for their results without having to employ staff directly. Activity Reporting will be done on the IDTotal own platform so that the customer is very transparent on the ground, all the deliverables being confirmed by verbal processes signed with the client’s field staff.
The product placement and merchandising service can be provided on a regular basis (with an agreed periodicity), or can be delivered on request, with a short training period. Depending on the qualification of the personnel, the period considered, the activities to be performed, IDTotal will determine a tariff that will be calculated either based on deliverables (eg number of products handled, number of shelves prepared, etc.) or based on the number of hours (For activities where performance rates can not be easily determined).